Goods return processing

Goods Return Processing

KPSC Classifier RT

Returns

A simplified complaint process for defective deliveries facilitates the returns process in the company and communication with the suppliers. A returns posting in SAP (MIGO - movement type e.g. 161) automatically generates a classifier returns ID in the classifier. A workflow process ensures that a credit is sent from the supplier and posted accordingly. A wide variety of steps can be integrated in the returns workflow process, such as an automatic fax / e-mail sending of a credit memo request to the supplier, as well as price checks and automatic credit memo postings on the supplier account.
During the process, all added documents are archived and linked to the SAP material document. At the end, the classifier generates a process protocol that is also archived and linked.

Returns process

The advantages at a glance

Defective goods can be returned to the supplier immediately

Simplified complaint process

Process security - adherence to compliance guidelines

Acceleration of the returns process

Replacement of form processes (paper, e-mail)

Process security through archiving and linking of processes

The process flow

Automatic credit memo request

A return posting automatically triggers a credit memo request or debit advice.

Price check

Discounts on improper goods are agreed with the supplier.

Release

Approval of the invoice and the associated credit.

Automatic booking

Automatic posting of the invoice and the associated credit after approval.

Workflow finish

The process is logged, archived and linked to the SAP document. All steps are traceable.

We`ll be there for you

Optimize your purchase to pay process

Simplified procurement process. Consistently efficient processes in purchasing - from the requirement notification to the invoice verification. Automated, digitized system, verification and approval of procurement. The order can be sent to the supplier by email directly from the procurement application.

Record and check incoming order confirmations or order confirmations with efficiency and transparency. Deviations from the SAP order can be seen at a glance. Order numbers, order quantities, prices and material numbers are reliably and automatically recognized.

Automatic recording of delivery notes. Mobile testing and processing. Process reliability through automatic processing. The incoming goods can be posted automatically if the quantities match.

Incoming goods registration

Check the goods directly at the delivery location and record the delivery directly on site.

Simplify returns postings. Generate credit memo request or debit advice automatically.

Reduce entry effort through automated receipt of invoices. Shorten lead times. Maximum transparency with the current status of all incoming invoices.

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